Q1: If I encounter a product issue, what should I do?
A1: Please reach out to us through customerservice@vfauosit.com or click below “CONTACT US” for help and replacement parts. Our customer service support will always stand behind you.
Q2: Does it come with everything I need to install once out of the box? Including the hot and cold supply lines?
A2: Yes, it includes hot and cold supply lines, tools bag. Save your bucks to hire a plumber, just need an adjustable wrench to do the installation. Usually customers do the installation within 20 minutes. Super easy!
Q3: What is the distance of lever from center to the rear?
A3: The clearance to back splash is about 2.5 inches. So that there will be enough space for the faucet lever move from backward to upward. If this distance is not enough, you can install the faucet lever in the middle side instead of right or left hand side.
Q4: Can the hot and cold waterlines be exchanged?
A4: Yes, you can exchange the hot and cold waterlines, which is no damage to the faucet.